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Q&A: How do I fix my laptop, its not broken, just frozen?

Question by Jacob Smith: How do I fix my laptop, its not broken, just frozen?
My Laptop (hp compac) has completly frozen at the logging off sequence, the screen isn’t completly frozen, as the logging off icon is circling as it always does. I have tried ‘Escape’ and Ctrl Alt Delete, to no success. I also tried draining the laptop of power, the restarting it. Zilch. Please hurry, I need answers FAST!

Best answer:

Answer by Jerry
HOLD the Power button down until it goes off (it will take about 5 seconds or so. Then turn the computer back on.

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Category: Causes of Slow Laptops

About the Author: I'm a computer wizard (But without the hat!) I have qualifications from Microsoft, CompTIA and NVQ and ADITP in computers. I run various computer help websites dedicated to helping beginners find solutions to there computer problems.

Comments (3)

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  1. Louie says:

    Push and hold the power button until it clicks and shuts off. turn it back on and press and hold F8 until you see repair your computer. click it wait for it to load choose your language log in and choose from the list. system restore may help. If your anti virus has a boot scan you can try that or just log back in normally and run a anti virus scan and do an update for windows. It sounds indecisive but it is your choise.

  2. Ghcjjbb says:

    If your computer is still freezing, then you should clean out the registry. This is a database which stores information and settings about your computer and is also where a lot of errors occur inside the Windows system. You should download and use a ‘registry cleaner’ program to scan through the registry and remove any of the damaged settings that are inside it. These tools are widely available online and are able to fix your PC and make it run like it did when it was new.You can stop computer freezes by following the tutorial above. We’ve found that using a ‘registry cleaner’ to fix any errors inside your computer is actually one of the best ways to stop your PC from crashing all the time.I should like to commend Registry Easy http://computer-work-smooth.com to you ! You can scan your pc for free! Good luck!