by Wayan Vota
Question by Kayleigh Johnson: How to send my laptop back to Dell for repair?
A couple of months ago I bought an Alienware M11x from Dell and the screen needs fixing. I knocked the laptop and some black marks have appeared on the screen where it has been cracked or chipped or something, and more black marks seem to be appearing. Will the repair be free under my warranty and how do I send it for repair? Thanks.
Answer by Josh Blakley
You need to check your terms and conditions. As it is customer damage from and pressure caused I don’t think they will repair it free. You might be able to get it cheaper in a regular PC repair shop
Hope this helps!
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Category: How To Fix A Laptop