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zune software sync problem?

Question by biker wannabe :P: zune software sync problem?
just bought a zune. installed went great. zune is fully charged. the problem is the software says no zune is connected. i have uninstalled reinstalled 3 times didnt fix the problem. my device manager recognizes the zune is connected and shows under portable devices.i have tried restarting the zune by holding back+up. i have windows xp.

Best answer:

Answer by Mev
Go through the steps in this MS guide. If it doesn’t work after going through all of them, I would recommend returning your Zune for a new one.

http://support.microsoft.com/kb/944909?sd=zune

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About the Author: I'm a computer wizard (But without the hat!) I have qualifications from Microsoft, CompTIA and NVQ and ADITP in computers. I run various computer help websites dedicated to helping beginners find solutions to there computer problems.

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