Q&A: Why won’t my DVD player work on my Acer laptop? Driver problem?
Question by KiwiGal: Why won’t my DVD player work on my Acer laptop? Driver problem?
I have an Acer Aspire 3620 laptop and lately all my DVD players have stopped working on it. I have VLC, Windows Media, and PowerDVD players, and all of them are skipping both audio and video. My DVDs work fine on my TV, so it’s definitely not the disks. The laptop is only 4 months old (and under warranty) and everything worked fine until very recently.
Could it be a problem with my decoder / driver? WMP sometimes tells me to install a decoder, but I thought I already had one?
Best answer:
Answer by Christina A
hrm not sure sorry! =]
you could try a computer person?
goodluck =]
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Category: How To Fix A Laptop

go to control panel click system, then the hardware tab. then click device manager, then click the plus next to the IDE ATA/ATAPI controlers. right click the primary IDE and select properties, click the advanced settings tab. and make sure its set to DMA (set both the Device 0 and Device 1 to it if its not set to the DMA already. click ok or apply.. then do the same to the secondary IDE. See if that helps…
If that still dont work go to your MFG website, (ACER) and click support or downloads, look for updates, something that sets PIO to DMA…
One last thing, Find the drive in the device manager and uninstall it. then reboot.. Then reinstall the PowerDVD from the CD..
(I needed the actual PowerDVD program to activate my DVD drive, the online verson did not do this for me).. Something with activating the actual DVD I guess..