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What else can I do now? My laptop became infected with a spambot/virus when I opened an email with a friends?

Question by ALTA: What else can I do now? My laptop became infected with a spambot/virus when I opened an email with a friends?
opened an email that had my friends name on it. Ive run my Norton 360 and its clear. Will this be the end of it? The emails are still coming in with my friends name on them but I don’t open them. Do I need to change my password for my email.

Best answer:

Answer by Erik Carlson
It depends on what the virus did to your computer. With Norton you can look up the name of the Virus and see what it does and how to manually delete it. As for changing you password I would, but not from that computer. On of the most dangerous viruses that are sent around are called Trojans they will save your user names and passwords for anything that you use and send them back out on the internet for other people to use.

I had my bank information stolen this way.

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Category: How To Fix A Laptop

About the Author: I'm a computer wizard (But without the hat!) I have qualifications from Microsoft, CompTIA and NVQ and ADITP in computers. I run various computer help websites dedicated to helping beginners find solutions to there computer problems.

Comments (2)

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  1. Jesse Maple says:

    umm check processes on task mgr and any suspicious processes look em up on google and if malicious than stop process tree and it will stop it i recommend kaspersky internet security norton, mcafee, avg, aviara, avast are all going down the drainbecause they pay too much for updating the free software and MANY viruses attack them more because they are more out there kaspersky ill give you 30 days free than u have to pay

  2. Dunbar Pappy ϟϟ says:

    If you opened the first one, it may have already infected your machine, and has forwarded itself to your contacts.

    Alert everyone (with the ‘subject’ of the bad file included in the body of your alert letter, not in it’s ‘subject’ line…that gets confusing for the recipient), including the original ‘sender’…they may not know anything about it.
    Tell them not to open the poisoned mail.
    Try “MalwareBytes” to scan for any residual rubbish in your system.

    Good luck.