Question by Cooper Sweeney: HP Laptop Game Performance Issue After Repair?
I bought a new laptop from HP a couple months back, one designed for light gaming and work. About a month later, I noticed a few errors with the computer, such as that files would randomly disappear and reappear in random places, files would randomly delete altogether, and a bunch of other shit. I called HP to see if they could do anything, and they told me that there was a faulty connection between the hard drive and the mother board or something. And thanks to my warranty, they would replace it for free. And that was the end of that issue. Happy ending right? Wrong. I got my computer back nigh over a few weeks ago, and since they replaced the hard drive and everything was gone, I proceded to load all of my games back onto my laptop (Civilization 5, TF2, WoW). Previously, I was able to play these games on the highest settings without any fps issues. However, once I started to play these games, I found the fps had severely dropped. Whereas before I had 60+ fps, I was now in the range of 15-20 fps. I uninstalled the games, uninstalled the drivers, and reinstalled all of it, but to no avail. All of my drivers are up to date, and everything else is working properly except these damn games. On occasion, they will work great and as fast as they were before, but will randomly change back to being shitty all of a sudden. And to make matters worse, HP wont do shit about it because they claim that everything is working with the computer. I believe it may have to do with the graphics card, but I’m not entirely sure. Any help would be greatly appreciated.
My graphics card is an ATI Mobility Radeon HD 5650.
Answer by gmcv
That sounds like the HP I know…………………tell you its the connection from motherboard to hard drive, decide to whip ya hard drive out and replace it with a new one instead of fixing the “connection between the hard drive and the motherboard”. How would they know that the computer is alright with a gameless hard drive replacement in it???
Faulty/failing hard drives can and do cause files to disappear…whole hard drives to become “Raw”…blank
Not enough RAM can cause desktop shortcuts to disappear then reappear if you got too much of it used running applications and also be the cause of dire graphics and flow of movement in games or movies.
A failing /faulty graphics card can cause bad response in games and movies, not enough RAM on it
Whats your graphics card model/number?
How much RAM is in your computer? What speed is it DDR2 400MHz / 800MHz DDR3??
You can check the RAM with a program called MEMTEST, get it free download off net. It checks the RAM….takes a while.lets yo know if its below performance and or faulty/intermittent behaviour.
It could be a number of possibilities.need to know just a bit more info please
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Category: How To Fix A Laptop