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my laptop have a virus need help to remove?

Question by hotfireblaze34: my laptop have a virus need help to remove?
the antvirus advertisemeant is giving me the virus and it have blocked me from the internet sayig it is not safe what should i do

Best answer:

Answer by El Jefe
Try this….and some English lessons..

Go to download.com and get “malwarebytes”. Turn off system restore in the control panel. Install and update malwarebytes,then reboot into safe mode before scanning. To boot to safe mode,press f 8 when your pc first shows the boot screen,then select “safe mode with networking”. Run a full scan and reboot back into windows.This should fix 99% of trojans and BHO objects that exist. If you still have problems,then you have one of the remaining 1%,and that will require a reinstall of the operating system. Good luck!

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Category: How To Fix A Laptop

About the Author: I'm a computer wizard (But without the hat!) I have qualifications from Microsoft, CompTIA and NVQ and ADITP in computers. I run various computer help websites dedicated to helping beginners find solutions to there computer problems.

Comments (5)

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  1. Bernard says:

    system recovery to a date before that happen … or have your anti virus delete it… and if you dont have anti virus… try Avast you can get it for free and it works good.

  2. J Jakson says:

    i had the same virus that one just gets worse and worse with time either buy some anti virus like mcafee or if you can download solo antivirus for free

  3. Ren says:

    Firstly try to scan with a good anti-spyware to make sure that you really have a virus. Just browse for spyware doctor, superantispyware and etc.Also, launch safe mode with networking before to disable viruses if they are really on your machine.

  4. Gibson says:

    •Download and install Malwarebytes’ Anti-malware.
    •Restart your computer and press “F8″ repeatedly before you see the Windows logo. This will bring you to the Windows Advanced Options Menu.
    •Scroll down the menu and select “Safe Mode” to log into Windows Safe Mode.
    •Launch your antivirus program. Perform a full system scan and delete all malicious files.
    •Launch Malwarebytes’ anti-malware and click the “Perform quick scan” radio button. Click “Scan.” Malwarebytes will scan the system for malicious malware.
    •Click “OK” when the scan is complete, then click “Show scan results.” Place a check on all the detected malware and click “Remove selected.” Malwarebyte’s will remove all detected malware.
    •Restart your computer normally to complete the process.

  5. Lucy Chan says:

    Here is a tool http://pcclean.blog.com/
    You can have a try